Privacy Policy
Last updated: 12-07-2025
1. Introduction
Welcome to [Sunshine Window Cleaning, Inc.] (“we”, “us”, “our”). We operate the website [sunshinewindowcleaning.com] (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or engage with our Website, request a quote, book services, or otherwise contact us.
By using our Website, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information when you interact with our Website or use our services:
Contact information: name, email address, telephone number, physical address (for service location), billing/shipping address if relevant.
Service request details: service address, details about the property (number of windows, gutters, siding, etc.), service type requested.
Payment information: when you pay by credit card or other payment methods, payment details may be collected by our payment processor.
Usage & technical information: IP address, browser type, device information, pages visited, actions taken on the Website (e.g. submitting a quote request form).
Communications: any messages you send us via contact forms, email or phone (e.g. requests, feedback, complaints).
3. How We Collect Information
We collect personal information in the following ways:
When you voluntarily fill out a contact or quote request form on our Website.
When you contact us by phone, email, or other means to request our services.
When you make a payment for services via our Website or invoicing/payment system.
Automatically through your browser when you visit our Website (e.g. IP address, cookies, usage data) — if applicable.
4. Why We Collect Information / Purpose of Use
We use collected information for the following purposes:
To provide our services (window cleaning, pressure washing, gutter cleaning, etc.).
To respond to your requests for quotes, service inquiries, and customer support.
To schedule and manage service appointments.
To process payments and billing.
To communicate with you about your service, booking status, or other updates.
To monitor and improve our Website, services, and customer experience.
To comply with legal obligations if required (e.g. recordkeeping, tax, regulatory).
5. Disclosure of Information & Third Parties
We will not sell your personal information. We may share your personal information only under the following circumstances:
With third-party service providers who perform tasks on our behalf (e.g. payment processors, scheduling systems, invoicing, email communications).
When required by law or legal process (e.g. if compelled by court order, law enforcement).
If we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property or safety of others.
In connection with a business transaction, such as a merger, sale, or transfer of assets — but only if the receiving party agrees to respect this Privacy Policy.
6. Data Security
We take reasonable administrative, technical, and physical measures designed to protect the personal information under our control from unauthorized access, disclosure, alteration, or destruction. However, no security measure is completely fail-proof.
Employees or contractors with access to personal data are required to follow confidentiality protocols.
7. User Rights
Depending on your location or applicable law, you may have certain rights regarding your personal information, including:
The right to access the personal data we hold about you.
The right to correct or update inaccurate or incomplete personal data.
The right to request deletion of your personal data (where not required to retain by law).
The right to withdraw your consent for certain data processing (where applicable).
To exercise any of these rights, please contact us using the contact information below.
8. Cookies and Tracking Technologies
We may use cookies or other tracking technologies to collect usage and technical information when you visit our Website. This helps us analyze how users interact with the site and improve the Website and our services.
If you prefer, you may disable cookies via your browser settings, but doing so may limit some functionality of the Website.
9. Children’s Privacy
Our Website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13 without verified parental consent, we will take steps to delete that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top. We encourage you to review this page periodically to stay informed about how we handle your information.
If we make significant changes, we will provide notice via our Website (e.g. banner or prominent notice) or directly through email if we have your contact information.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Sunshine Window Cleaning, Inc.
Address: 1505 Cobb Industrial Drive, Marietta, Georgia 30066
Phone: 770-609-4046
Email: [email protected]