Last updated: 12-07-2025

These Terms of Service (“Terms”) govern your use of the website operated by Sunshine Window Cleaning (“we”, “us”, “our”), located at sunshinewindowcleaning.com (the “Website”), and any services provided by us.

By accessing our Website, requesting a quote, scheduling service, or using our services, you agree to be bound by these Terms. If you do not agree, do not use our Website or services.

1. Services Provided

We provide residential and commercial services including, but not limited to:

Window cleaning

Gutter cleaning

Low-pressure house washing

Exterior surface cleaning

Services are subject to availability, weather conditions, property conditions, and scheduling capacity.

2. Quotes, Pricing & Payments

All pricing provided through the Website, phone, email, or text is an estimate only and may change after on-site inspection.

Final pricing is based on scope of work, access, property condition, and service complexity.

Payment is due upon completion of service unless otherwise agreed upon in writing.

We reserve the right to refuse service for any reason, including unsafe conditions or inaccessible properties.

Late or failed payments may result in service suspension, late fees, or collections.

3. Scheduling, Cancellations & Rescheduling

Appointments may be rescheduled due to weather or safety concerns.

Customers must provide at least 24 hours’ notice for non-weather cancellations or reschedules.

Late cancellations or no-shows may result in a cancellation fee.

We are not responsible for delays caused by weather, access issues, or unforeseen conditions.

4. Customer Responsibilities

You agree to:

Provide accurate contact information and service details.

Ensure clear and safe access to work areas.

Secure pets, unlock gates, and move obstacles in advance of service.

Notify us of fragile surfaces, pre-existing damage, or special hazards.

Failure to meet these responsibilities may result in service delays, additional charges, or service refusal.

5. Property Condition & Liability

We are not responsible for pre-existing damage including, but not limited to:

Oxidation

Brittle siding

Cracked or failed seals

Aged window hardware

Fragile glass or trim

Some surfaces may show imperfections after cleaning that were previously hidden by dirt or buildup.

Our liability, if any, is limited strictly to the cost of the service provided.

6. Satisfaction Guarantee

If you are not satisfied with the quality of our work, you must notify us within 48 hours of service completion so we may inspect and, if appropriate, remedy the issue. This does not apply to pre-existing damage or expectations outside the agreed scope of work.

7. Website Use

By using our Website, you agree that you will not:

Use the site for unlawful purposes

Attempt to interfere with site security or functionality

Submit false or misleading information

Scrape, copy, or replicate content without permission

We reserve the right to restrict or terminate access for violations.

8. Intellectual Property

All content on this Website, including text, images, graphics, logos, and branding, is owned by or licensed to Sunshine Window Cleaning and protected by copyright and intellectual property laws. You may not reuse or reproduce any content without written permission.

9. Third-Party Tools & Links

Our Website may use third-party services such as:

Payment processors

Scheduling systems

Analytics platforms

We are not responsible for the content, policies, or actions of third-party platforms.

10. Limitation of Liability

To the fullest extent permitted by law, Sunshine Window Cleaning shall not be liable for:

Indirect or consequential damages

Loss of use

Business interruption

Property conditions outside our control

Total liability shall never exceed the amount paid for the specific service rendered.

11. Indemnification

You agree to defend, indemnify, and hold harmless Sunshine Window Cleaning from any claims, liabilities, damages, losses, and expenses arising from:

Your misuse of the Website

Your breach of these Terms

Unsafe property conditions not disclosed prior to service

12. Termination

We reserve the right to suspend or terminate services or Website access at any time for violations of these Terms, unsafe conditions, non-payment, or abusive behavior toward staff.

13. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Georgia, without regard to conflict of law principles.

14. Changes to These Terms

We may update these Terms at any time. Updates will be posted on this page with a revised “Last updated” date. Continued use of our Website or services after changes constitutes acceptance.

15. Contact Information

For questions regarding these Terms, contact:

Sunshine Window Cleaning
1505 Cobb Industrial Drive
Marietta, Georgia 30066
Phone: 770-609-4046
Email: [email protected]